baij FAQ — all your Answer Here

All you need to register on baij is an active Bangladeshi mobile number and to be 18 years of age or older. An NID or passport is not required upfront, but KYC verification may be needed for larger withdrawals.

Only one baij account can be created per mobile number. Any attempt to create a second account with the same number will be blocked by the system. Having multiple accounts is a violation of our rules.

No, registration on baij is completely free — no registration fee or hidden charges. Plus, you'll receive a 100% welcome bonus on your first deposit after signing up.

Yes, you can update your name, email, and phone number from Account Settings. However, changing your mobile number may require assistance from the support team. Identity verification may also be required.

Yes. You can temporarily or permanently close your account at any time. Enable self-exclusion from the Responsible Gaming settings, or contact support. Learn more Responsible Gaming on the page.

On the login page, click "Forgot Password?" An OTP will be sent to your registered mobile number. Verify it and set a new password.

Entering the wrong password 5 times in a row will lock your account for 30 minutes. After 30 minutes, try again or contact live chat support.

You can log in from a different device, but signing in on a new device will automatically end your previous session. This is by design to keep your account secure.

First, check your network connection. Wait 2 minutes, then use the "Resend" option. If the problem persists, contact us via live chat.

The minimum deposit on baij is BDT 100. The maximum varies by account level and payment method. VIP members can deposit higher amounts.

Deposits via bKash, Nagad, and Rocket are typically credited within 2 to 5 minutes. Bank transfers may take 1–2 hours.

Please wait 5 minutes after making a deposit. If it still hasn't appeared, take a screenshot of the transaction and contact support via live chat. Most issues are resolved within 30 minutes.

baij does not charge any fees on deposits. However, your mobile banking operator (bKash, Nagad) may apply their own transaction charges.

For security reasons, baij recommends depositing from your own registered mobile number. Depositing from a different number may complicate the verification process.

The minimum withdrawal amount on baij is BDT 200. The maximum depends on your account level and KYC verification status.

There are several reasons a withdrawal may be delayed:

• Bonus wagering requirement not fulfilled
• KYC Verification Incomplete
• Bank or mobile banking service issues
• If your account is under security review

Reach out via Live Chat for a quick resolution.

Regular members can make up to 3 withdrawals per day. VIP members enjoy a higher limit. All withdrawals go through a security verification process.

baij itself does not charge any withdrawal fees. However, your payment gateway or mobile banking operator may apply their own fees.

Bonus balance cannot be withdrawn directly. Once the required wagering conditions are met, the bonus converts to your main balance, which can then be withdrawn.

Wagering means you must place bets equal to your bonus amount multiplied by a set factor (e.g., 20x). For example, if you receive a BDT 500 bonus, you must wager BDT 500 × 20 = BDT 10,000 before that bonus becomes withdrawable.

You'll receive a daily login bonus simply by logging into baij each day. Logging in on consecutive days increases your bonus. A special reward is available for 7 days of uninterrupted logins.

Share your referral code with a friend. When they register and make their first deposit, both you and your friend will receive a bonus. The referral bonus amount may vary by promotion.

Most bonuses are valid for 7 days. If the wagering requirement is not met within that period, any unused bonus will be automatically cancelled.

You are automatically enrolled at the Bronze level upon registration. Play regularly to earn points and advance through Silver, Gold, Platinum, and Diamond levels. Each tier unlocks extra bonuses, faster withdrawals, and exclusive perks.

Yes. All games on baij are powered by internationally certified RNG (Random Number Generator) technology and are regularly audited by third-party auditors.

Check your internet connection. Clear your browser cache. Try a different browser or use the baij app. If the issue persists, contact us via live chat.

Yes, a single baij account gives you access to all game types — Fish Game, Casino, Slots or Sports Bet Everything on one platform.

Some Live Casino tables on baij feature Bengali-speaking dealers. English and other language dealers are also available. The game interface can be set to English.

Once your connection is restored, the game will automatically resume from where you left off. Every round's result is saved on the server, so no data is lost.

Go to "Security" under Account Settings and enable 2FA. An OTP will be sent to your mobile number — enter it to verify. From then on, an OTP will be required at every login.

Change your password immediately and notify support via live chat. You can also temporarily lock your account if needed. Log out of all active sessions.

No. baij does not sell or share your information with any third party except where required by law. For more details, In the Privacy Policy Yes.

For your security, change your password every 3 months. Use a strong password — a combination of letters, numbers, and special characters.

On Android, allow installation from "Unknown Sources" to install the APK. On iOS, use TestFlight. Detailed installation guide On the Download Page Yes.

Yes, you can use the same account. However, the app offers biometric login, push notifications, and a smoother overall gaming experience.

The app will notify you automatically when a new update is available. Alternatively, Download Page Download the latest version from

No. The baij app is completely free. There are no charges for downloading, installing, or using it. You'll only incur your regular internet data costs.